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  1. Easy Upsell
  2. TROUBLESHOOTING

TROUBLESHOOTING

Step-by-step guides to address bugs & issues.

  • My discounts assigned through an upsell are auto-applying to products on my store.
  • How to Manually Install the Easy Upsell Script
  • Why is there a scroll-wheel before my pop-up appears?
  • The pop-up never shows up for me.
  • How to make Discounts Exclusive to Upsells (vs Site-Wide Promotions).
  • Users are Seeing the Pop-Up Multiple Times in a Session.
  • Is there a way of deleting old Upsells from our dashboard?
  • I have the settings set to trigger the pop-up “When adding to cart”, but it’s not working.
  • The Upsell pop-up is not showing up on my website.

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